Frequently Asked Questions
Your guide to shopping the latest trends at LloydsPharmacy
What are your standard shipping times and costs?
We offer standard shipping within 3-5 business days for a flat rate of $5.99, or free on all orders over $75. Expedited 2-day shipping is also available at checkout.
How can I return an item that doesn't fit?
We accept returns within 30 days of delivery. Items must be in their original condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
How do I find the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options via Klarna and Afterpay.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 60 minutes of placement by contacting our customer support team via live chat.
Are your clothing materials sustainably sourced?
We are committed to ethical fashion. Over 40% of our current collection is made from organic cotton or recycled polyester, and we vet all manufacturing partners for fair labor practices.